Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2021 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. The current Norton Security version is 22.8.1.14 Does your laptop have Windows 10 Anniversary edition? Windows 10 64-bit Anniversary edition is 1607-14393.567. Sounds to me like your webcam is not working due to some thing wrong on the manufacturers end. You can however transfer your license key to a new installation on your new laptop. Did you try all 4 steps as layout in the screen shot you posted? You also cannot just transfer Norton. As SendofJive has indicated Norton does not block webcams. Now if you think Norton is blocking it then you would see it in Norton's history. So you can call the manufacturer support. Now if you just bought the laptop it is under warranty. Update your devices according to the manufacturer's website. So the first things you need to do is run Windows Update and apply any updates needed. When you purchase a new laptop everything is out of date from the length of time the laptop has been dormant.
Forth it gives you the error code to follow by.
Third it says be sure your camera drivers are up to date. The second it says be sure your antivirus is not blocking it. The first thing it says is be sure it is connected and installed properly. Of course I saw the screen shot you posted I also read it.
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